This Privacy Policy describes how Patitas Coquetas LLC (“we”, “us”, or “our”), a company based in Guymon, Oklahoma, collects, uses, and discloses your personal information when you visit or make a purchase from our website.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. INFORMATION WE COLLECT (Información que Recopilamos)
When you visit our site or place an order, we collect certain personal information necessary to provide our services:
Identity and Contact Data: First name, last name, shipping address, billing address, email address, and phone number (including WhatsApp contact details).
Pet Customization Data: Specific measurements of your pet (neck, chest, and length) provided to create custom-made apparel.
Automatically Collected Data: Like many e-commerce sites, our platform automatically collects your IP address, browser type, and navigation data through cookies and similar tracking technologies to improve your shopping experience.
2. HOW WE USE YOUR PERSONAL INFORMATION (Cómo Usamos tu Información)
We use the collected data strictly for the following business purposes:
To process, manufacture, ship, and fulfill your orders (including international shipping to Mexico).
To communicate with you regarding your order status or to request clarification on pet measurements.
Marketing Communications: With your consent, we may use your email address to send you newsletters, promotional offers, coupons, and updates about our new seasonal collections. You may opt-out of these marketing emails at any time by clicking the "unsubscribe" link at the bottom of the email.
3. SHARING YOUR PERSONAL INFORMATION WITH THIRD PARTIES
We do not sell, rent, trade, or share your personal information with third parties for their marketing or advertising purposes. We only share your data with trusted service providers necessary to run our business:
Payment Processors: Your financial data is securely handled directly by third-party gateways including PayPal, Klarna, and Afterpay. We do not store or have access to your credit card or financial details.
Shipping and Logistics: We share your name, phone number, and shipping address with postal services and international courier companies to deliver your packages to Mexico.
4. CHILDREN'S PRIVACY (Protección de Menores - COPPA)
Our website and products are not intended for, nor targeted toward, children. In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from anyone under the age of 13. Our services are strictly directed to individuals who are at least 18 years of age (or minimum 15 years of age under parental supervision).
5. YOUR RIGHTS AND DATA RETENTION (Tus Derechos de Privacidad)
Regardless of your location or state regulations (such as California privacy laws), Patitas Coquetas LLC believes in complete transparency. You have the right to:
Request access to the personal information we hold about you.
Request that we correct, update, or completely delete your personal information from our database.
If you wish to exercise any of these rights, please contact us directly via our official email or through our customer service channel on WhatsApp. We will process your request promptly.
6. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Any changes will take effect immediately upon being posted on the website, with the updated date displayed at the top of the page.
politicas de privacidad
